Our Promise:

• We support your career growth through continuous learning, coaching, and mentorship programs;
• We promise you a feedback-driven culture that inspires healthy communication;
• A friendly, professional, and supportive team is waiting for his new teammate;
• A bunch of people with common hobbies and interests (sailing, football, running marathons, tennis, music, etc) is ready to welcome you;
• A community driven by courage and creativity (we have our own beer and our own band that sings about us) is challenging you to have serious fun with us;
• We designed benefits that give you the power to create balance in life, on and off work.

As a Senior Key Account Manager (Public Sector), you will:

Work in close coordination with the Public Sector Solutions team to ensure a successful sales process for bids & grants opportunities:

• Identify key stakeholders and networks relevant to develop the bids & grants/public sector pipeline;
• Coordinate all proposal development including high-value or complex proposals and bids, building on global, regional, and national expertise;
• Develop and manage strategic partnerships to grow business;

Develop and expand the relationship with Public Sector Key Accounts:

• Key Accounts screening & discovery (deep understanding of customer’s business, gather customer insights & needs);
• Expand the relationship with the Key Account (build trust and maintain the relationship with them, identify growth opportunities);
• Farming growth (identify strategic partnerships, and new business ideas, propose new solutions or services that meet the Key Account needs);
• Play an integral part in generating new sales or driving added value by owning the entire KA cycle (sales process & admin tasks);
• Resolve any issues and problems faced by Key Account, avoid risks, barriers and limitations;
• Serve as the link of communication between key accounts and internal teams.

What about you?

• Business development, networking and key account management skills;
• Previous sales experience of bids and grants projects and previous sales experience of complex software/ICT projects with multiple stakeholders involved;
• Previous key account management experience with large public accounts in Romania, EU&UK (public institutions such as ministries, local institutions, central administration);
• Highly developed interpersonal, communication and influencing skills: networking, representational, and negotiation skills;
• A customer-oriented colleague, with adaptability and strong problem solving skills;
• Good understanding of the customer behaviors and fears, proficient at guiding them through the process and offer recommendations;
• Good understanding of sales and client contracting process;
• Experience in the administrative area (Back Office, Operations, etc.);
• At least 5 years of experience in a similar company to Zitec;
• Attention to detail;
• Experience in reporting and data analysis;
• Experience with CRM tools; 
• An advanced level of written and verbal English communication skills.

If you feel this role is for you, let us get to know you better! There are 4 steps left:

• A get-to-know HR Discussion with your recruiter;
• Get to know our Sales Director and Public Sector Director;
• A practical test;
• A final talk with our Chief Growth Officer.

Our recruitment process is designed to foster diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.