What you will do:

Work with Zitec’s customers and Zitec’s development team to understand, document and deliver IT solutions that maximize the value for customers. Act as a communication hub between different stakeholders and the development team throughout the implementation of those solutions. 

Your main activities are to:

• Understand customer needs and requirements through direct interaction with stakeholders, reviewing existing documentation and evaluating similar solutions
• Work with the development team to assess viable IT solutions to efficiently fit those needs
• Elaborate and document functionalities using a mix of text, diagrams and use cases
• Collaborate with the UI Design team to allow them to create wireframes or prototypes necessary in the development of functionalities
• Split specifications into tickets that are easy to implement for the development team
• Interface with the development team to convey the functionalities to be implemented
• Interface with the project manager to ensure the timely and budget launch of functionalities
• Act as the primary link between the customer and the development team with the purpose of ensuring that the delivered product meets customer expectations
• Pursue and improve the achievement of the proposed business objectives

What you need for this role:

• Minimum 3 years experience in a Business Analyst, Product Owner or similar position
• Strong analytical skills - you are thorough and detail oriented
• Proficiency in requirements gathering and analysis
• Proficiency in documenting digital solutions through functional specifications and use cases
• Experience with visually representing information through the appropriate types of diagrams.
• Solid understanding of IT verbiage, database concepts and API communication standards
• Excellent listening, written and verbal communication, and presentation skills
• Ability to switch between complex projects and interact with multiple stakeholders
• Knowledge of Agile Scrum development methodology and documentation
• Excellent teamwork skills - you work well with both the customer and the dev team
• Good english communication skills

The following represent advantages:

• Business Analysis certification
• Product Owner certification
• Previous experience on more than one IT products
• Interaction with stakeholders which were external to your team
• Familiarity with more than one method of prioritization used to deliver value

Our process starts here. What should you expect?

✨ A get-to-know-HR Discussion with your recruiter;

✨ A technical test that will show us your job-related skills;

✨ A final tale with your future colleagues.